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Document Deletion

By default, documents uploaded to Affinda will be retained indefinitely to ensure that users can continue to request this data. However, customers maintain full control over these documents, and these can be deleted at any time using one of the two methods below:
  • Deletion
    When a document is deleted, the document and all associated files are immediately removed from our servers. All access to the document will be lost. Document metadata, which may include file names but does not include the file content, may remain in Affinda’s database or backups of Affinda’s database for some time.

    Delete through the app

    To delete through the Affinda App, first reject the documents in Affinda by selecting the documents and clicking the bin icon. Then navigate to the rejected tab and select the documents again, and select “Delete Forever”.

    Delete via API

    Delete documents through the API by using the Delete Endpoint.
  • Expiration
    The Affinda API allows a customer to specify an expiry time when they submit the document (or update this after submission). When a document has an expiration date set, it will be automatically deleted on that date.

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Deleting an Organization

Deleting your Affinda Organization will remove all data and documents associated with that account from Affinda. To delete your Organization, navigate to Organization Settings in the web application.
To delete a user account, please get in contact with Affinda