In order to maintain a stable and cost-efficient platform, Affinda enforces some volume and file limits for customers.

Volume Limits

Synchronous requests (wait = true)

Time Period	Document Limit	If the document limit is breached:
40 seconds	20 documents	Returns 429 error
20 minutes	200 documents	Returns 429 error

Asynchronous requests (wait = false)

Time Period	Document Limit	If the document limit is breached:
40 seconds	20 documents	Documents above the limit parsed as 'low priority'*
120 seconds	120 documents	Returns 429 error
20 minutes	200 documents	Documents above the limit parsed as 'low priority'*

When a document is set to 'low priority', they will likely take longer to complete parsing as we attempt to balance the load of documents being added to the system at one time.

File Limits

File Size

The maximum file size that can be uploaded to Affinda is 20mb. This is intended to be in line with popular email providers.

Page Limit

The default page limit for all customers is 10 pages. Settings may be adjusted to increase this limit on a case-by-case basis. Please get in contact with your Affinda account manager for details.